Solid Waste and Recycling Collection Services - St Charles, IL

General Waste Collection Guidelines

1. Residents may choose to participate in either the volume based program or flat monthly rate cart service.
   1. To arrange for cart service, please call Veolia Environmental Services Customer Service at 630-587-8282.

2. Pre-paid refuse bags and tags are available at the following retailers in the City:
   1. Ace Hardware
   2. Blue Goose
   3. Butera Foods
   4. City Hall
   5. Dominick's
   6. Jewel
   7. Meijer
   8. WalMart
       
3. Sticker and Container Price Changes Effective July 1, 2006

4. All containers or bags cannot exceed 50 pounds each.
    
5. Refuse must be out before 6:00 AM for collection.
    
6. Please be sure to secure your refuse to prevent wind blown litter.
    

Solid Waste Collection Guidelines

1. Refuse Sticker Program
   1. The following items are considered one disposal unit, and require either a pre-paid disposal sticker or pre-paid full size bag:
      1. Waste containers or generic plastic bags no larger than 32 gallons in capacity, limited to 50 pounds of waste.
      2. Bundles of debris such as carpeting and wood should be no larger than 4 feet in length and not weigh over 50 pounds.
      3. Large household items such as any item of furniture or appliances.
          
2. Special Pick-ups and Exceptions
   1. Large amounts of demolition and construction debris can be collected by a special pickup.
      1. Please contact Veolia ES to arrange for pick-up.
   2. Toxic and hazardous wastes such as car batteries, acids, caustics, flammable or explosive materials and potentially harmful wastes cannot be collected.

Recycling Collection Guidelines

1. Recyclable Fiber / Paper Products
   1. Newspapers
   2. Junk Mail
   3. Magazines
   4. Office Paper
   5. Paper Grocery Bags
   6. Product Packaging
   7. Telephone Books
   8. Chipboard / Paperboard
   9. Corrugated Cardboard
      1. Must be flattened and cut in pieces no larger than 3’ X 3’ maximum
      2. Large amounts should be bundled with string.
          
2. Rigid Products
   1. Steel Cans
   2. Aluminum Cans
   3. Tin Cans
   4. Paint Cans (empty)
   5. Aerosol Cans (empty)
   6. Dry Cell Batteries
   7. Glass Bottles and Jars
   8. Juice Boxes
   9. Used Motor Oil
       
3. Recyclable Plastics

   	PETE:  Peanut butter jars, soft drink bottles
   	HDPE:  Milk jugs, laundry detergent jugs
   	PVC:  Vegetable oil bottles, window cleaners
   	LDPE:  Dry cleaning bags, bread bags, six pack rings
   	PP:  Yogurt cups, shampoo bottles, margarine tubs
   	Other:  Catsup bottles, microwave serving ware

4. Items We Cannot Recycle:
   1. Containers for motor oil, pesticides or chemicals
   2. Plastic bags, packing peanuts, or plastic wrap
   3. Polystyrene (code #6) such as egg cartons and meat trays

1. Yard Waste is collected from March 1 thru December 15th.
    
2. Yard waste cannot be mixed with normal waste for collection.
   1. Plastic bags or cans cannot be used.
    
3. The following items are considered one disposal unit and require either a pre-paid Kraft paper bag or a pre-paid disposal sticker.
   1. Kraft paper bag (pre-paid or generic) limited to 50 pounds of yard waste.
   2. Bundles of brush or branches no longer than 4 feet in length or weighing over 50 pounds.
      1. Branches cannot exceed 3 inches in diameter
   3. Christmas Trees

Holiday Schedule

1. Veolia Environmental Services observes the following holidays.
   1. New Years Day
   2. Memorial Day
   3. Independence Day
   4. Labor Day
   5. Thanksgiving Day
   6. Christmas Day
       
2. Depending on the holiday, and the day of the week on which it falls, your collection may be delayed one day.
   1. Please contact Veolia ES at the phone number below for further information.

To Contact Veolia Environmental Services:
Office Hours:  Monday - Friday 8:00am to 5:00pm
Phone: (630) 587-8282
 

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