Solid Waste and Recycling Collection Services - Northbrook, IL

General Waste Collection Guidelines

1. All containers or bags cannot exceed 50 pounds each.
    
2. Please have all material out for collection by 6:30 AM.
    
3. Please be sure to secure your refuse to prevent wind blown litter.
   1. On windy days, we recommend you secure your waste in plastic bags and do not put trash can lids out unless they are secured to the can.
      1. We are not responsible for lost or missing lids or cans.
          
4. Recycle bins will be replaced if lost or damaged
   1. Additional bins are $6.00 each.
       
5. 95-gallon carts are rented for $2.25 per month as an option for curbside collection.
    
6. On Earth day this year Veolia Environmental Services will have a drop off location for used tires.
   1. Residents may bring used tires for collection and recycling.

Solid Waste Collection Guideliness

1. Service Options to choose from
   1. Curbside service options
      1. Once per week.
      2. Twice per week.
   2. Backdoor service options
      1. Once per week.
      2. Twice per week.
         1. Backdoor service: We will come up your driveway and collect a maximum of three 32 gallon cans of household trash only from in front of your garage or similar location around your home.
         2. Sorry, we cannot go into the garage.
             
2. Note: Recycling must always be at the curb.
    
3. Limits taken with each collection
   1. We will pick up a maximum of three 32-gallon containers, plus an additional five bags of incidental refuse with each collection.
   2. Backdoor service customers must place the extra bags at the curb.
       
4. Bulk items or additional debris
   1. For bulk items like appliances, carpeting, furniture, construction debris, etc. a special pick up is required.
   2. You must call our office to schedule these pick-ups.
      1. They are done once per week on Wednesday.
   3. Once each calendar year you may schedule a pick up in which we collect up to three cubic yards free of charge.
   4. Any additional volume or pick-ups done will be charged at $20.00 per yard.
   5. Please call our office at least one day in advance to schedule a pick up and to find out how items are to be prepared for pick up.
       
5. Items we cannot collect
   1. Liquid waste, hazardous or special waste, dirt, stone, concrete, or compressed air tanks.

Recycling Collection Guidelines

1. Mixed Paper / Fiber Products
   1. Place in bin with heavy items on top or in a separate grocery bag.
   2. Newspapers with all ad inserts
   3. Computer Paper
      1. White and color paper (no carbon paper)
   4. Junk Mail and Envelopes
   5. Telephone Books
   6. No hard or soft cover regular reading books
   7. Paper grocery bags
   8. Cardboard
      1. Corrugated
         1. Flatten and place under recycling bin
         2. Pieces may not exceed 2' X 2'
      2. Chipboard / Paperboard
         1. Flatten and remove windows, liners, and handles
             
2. Co-mingled Rigid Products - Plastic, Cans & Glass
   1. All items must be rinsed for recycling.
      1. Food contaminated products will not be accepted.
   2. Glass bottles and jars:
      1. Clear, brown and green colors
   3. Cans
      1. Tins and bi-metal
   4. Aluminum
      1. Cans
      2. Foil and trays
   5. Plastic
      1. #1 through #7
      2. Beverage rings
         1. Discard the caps
      3. Plastic bags and Styrofoam not accepted
          
3. Motor Oil
   1. Used oil must be contained in a clear plastic jug (milk jug) and must not contain any other type of liquids.
      1. Place at curbside next to the recycle bin (not inside it).
          
4. We also collect car batteries.
   1. Place next to your bin at curbside.
       
5. Make sure your address is on your recycling bin.
    
6. If you move, leave the bin for the next homeowner.
    
7. Preparing your recycling bin for collection
   1. Veolia ES requests that you separate the paper/fiber products from the glass, cans and plastic (co-mingled products). This can be done in one of the following ways, depending on how much you recycle.
      1. Place all paper products into paper grocery bags. Put all rigid co-mingled loosely inside the recycling bin.
      2. Or, place all paper products loose in the bottom of the recycling bin, and then fill paper grocery bags with the rigid co-mingled products. Place the paper bag on top of the paper products to prevent them from blowing around.
      3. If you have a lot of recycling items, you may use two recycling bins, one for paper products and one for plastic, cans and glass products.
         1. Flattened cardboard should be placed under your bin
   2. Whichever way you decide to sort your recycling, be sure to secure it from the wind.
      1. Overflowing bins and bags cause most of the wind blown litter problems
      2. Use additional paper bags or bins
          
8. Place your bin out for collection by 6:30 AM on the scheduled date to avoid missed service
    
9. Items we cannot collect
   1. Toys, shirt hangers, metal parts, diapers, pizza boxes, plastic bags, Styrofoam peanuts, light bulbs, plate glass, Pyrex, ceramic glass, pesticide containers, or any containers that contain oil or antifreeze.

1. Illinois law requires that all organic material generated from your home be taken to a compost facility.
   1. All grass, leaves and brush, small tree trimmings, and organic garden debris must be set out for collection.
      1. This material may not be mixed with household trash or recyclables
   2. Yardwaste may be placed in 30-gallon biodegradable paper bags, and placed at the curb for collection.
   3. All brush must be bundled and secured with twine.
      1. Plastic, nylon or wire is not biodegradable and cannot be used.
   4. Each bundle cannot exceed 4 feet in length or 18 inches in diameter with individual branches not exceeding 2 ½ inches in diameter.
   5. Each bag or bundle must have a yardwaste sticker affixed to it in order to be collected.
   6. Stickers for yardwaste are available at the following locations:
      1. Ace Hardware 3101 Dundee Rd
      2. Dominick's 4125 Dundee Rd
      3. Northbrook Do It Best 1225 Cedar Ln
      4. Reds Garden Center 3460 Dundee Rd
      5. Sunset Foods 1901 Cherry Ln
      6. Veolia Environmental Services Office
         1. 2750 Shermer Rd
      7. Village Hall 1941 Cherry Ln
          
2. Be sure to have your yardwaste out by 6:30 AM on your collection day as the yardwaste vehicles are different from the garbage trucks and collection times may vary.
    
3. The Yardwaste Collection Program runs from April 1st to November 29th.

Holiday Schedule

1. Veolia Environmental Services observes the following holidays.
   1. New Years Day
   2. Memorial Day
   3. Independence Day
   4. Labor Day
   5. Thanksgiving Day
   6. Christmas Day
       
2. Depending on the holiday, and the day of the week on which it falls, your collection may be delayed one day.
   1. Please contact Veolia ES at the phone number below for further information.

To Contact Veolia Environmental Services:
Office Hours:  Monday - Friday 8:00am to 5:00pm
Phone: (847) 272-4145
Fax:  (847) 272-9610
 

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